1. Introduction

Liquid Chlorine Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website.

2. What Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Company name

• Email address

• Phone number

• Delivery or billing address

• Information provided through contact forms

• Information provided when requesting quotes or product information

Website & Technical Information

• IP address

• Browser type

• Pages visited

• Time spent on site

• Referral source

• Device type

This information may be collected through cookies and analytics tools.

3. How We Collect Information

We collect information when you:

• Submit a contact form

• Request a quote

• Make an enquiry

• Place an order

• Subscribe to updates

• Interact with our website

• Communicate with us via email or phone

We may also collect information automatically through cookies and tracking technologies.

4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Process and fulfil orders

• Provide quotes

• Deliver products

• Improve our website and services

• Send relevant business communications

• Comply with legal obligations

We do not sell your personal information.

5. Cookies & Analytics

Our website may use cookies to:

• Improve user experience

• Analyse website traffic

• Track marketing performance

We may use third-party services such as:

• Google Analytics

• Google Ads

You can disable cookies in your browser settings if you prefer.

6. How We Store & Protect Information

We take reasonable steps to protect your personal information from:

• Loss

• Unauthorised access

• Misuse

• Disclosure

Information may be stored securely in:

• Website hosting servers

• Email systems

• Accounting or order management systems

Only authorised personnel have access to your information.

7. Disclosure of Information

We may share your information with:

• Delivery and courier providers

• Payment processors

• IT service providers

• Professional advisers (accountants, legal advisors)

We only share information necessary for business operations.

8. Access & Correction

Under the Privacy Act 2020, you have the right to:

• Request access to your personal information

• Request correction of your information

To do so, contact us using the details below.

9. Retention

We retain personal information only as long as necessary for:

• Business purposes

• Legal compliance

• Accounting and tax requirements

10. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact: